Privacy Policy
Effective Date: 25-09-2025
1. Information We Collect
When you use the App, we may collect the following types of data:
a. Personal Information
- Full Name
- Email Address
- Mobile Number
- Profile photo or ID proof
- Bank or UPI details (for payment settlement)
b. Professional Details
- Service category and experience
- Work location and availability
- Uploaded certificates, licenses, or documents for verification
c. Location Information
- Real-time GPS location (for job allocation, tracking, or service delivery)
2. How We Use Your Information
We use collected information to:
- Create and manage your service provider profile
- Match and assign customer service requests
- Facilitate communication between you and customers
- Verify your identity and prevent fraud
3. Data Sharing
Your data is shared only when necessary:
- With customers for service fulfilment (e.g., name, contact, and rating)
We do not sell or rent your data to third parties.
4. Data Security
We use industry-standard encryption and security measures to protect your personal data. However,
5. Data Retention
We retain your data as long as your service provider account remains active or as needed for compliance, accounting, and legal purposes.
6. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be notified in the App or via email.
7. Contact Us
For privacy-related inquiries, please contact us:
9starsmart@gmail.com